Terms and conditions

Les Chemins D’Or (“lescheminsdor.ca”) owns and operates this website. The document here forth, known as the Terms and Conditions, will govern your relationship with “lescheminsdor.ca”. By using our website, you accept and agree to all the terms and conditions.

Registration

In the event that you, the user (referred herein as “you”, “your” or “yourself”), use the website with the intentions on purchasing any of goods from Les Chemins D’Or, you agree to provide us with thorough and accurate information about yourself as demanded by our registration form. If you do not abide by the latter or if Les Chemins D’Or suspects that your information is inaccurate or incomplete, Les Chemins D’Or reserves the right to terminate your account. By registering on “lescheminsdor.ca”, you are responsible for the account and password that you create. You are responsible for all activities and actions taken under this information. It is your responsibility that your registration identification remains confidential; you must notify our customer service team if there is any breach of confidentiality in regards to your account.

Privacy Policy

In the event that you, the user (referred herein as “you”, “your” or “yourself”), use the website with the intentions on purchasing any of goods from Les Chemins D’Or, you agree to provide us with thorough and accurate information about yourself as demanded by our registration form. If you do not abide by the latter or if Les Chemins D’Or suspects that your information is inaccurate or incomplete, Les Chemins D’Or reserves the right to terminate your account. By registering on “lescheminsdor.ca”, you are responsible for the account and password that you create. You are responsible for all activities and actions taken under this information. It is your responsibility that your registration identification remains confidential; you must notify our customer service team if there is any breach of confidentiality in regards to your account.

Purchasing Policy

Our products can be found and purchased at the following: “lescheminsdor.ca” or at our locations (found in our Contact tab). As for our online store purchasing policy, you will be sent a conformation e-mail which identifies your purchase or willingness to do so. However, this does not determine that Les Chemins D’Or will necessarily be able to meet your needs; it simply determines that the details you have provided our online store have been received and processed. Les Chemins D’Or reserves the right to cancel, or suspend any order without notice. If this is the case, items will be refunded in full. All products and services are subject to availability. If an item is not in stock after your order, you will be notified by any contact information given. The order will remain under customer consent and Les Chemins D’Or will then notify you about the item’s availability. Les Chemins D’Or is not responsible nor does it take actions of Customs and Excise. You are fully responsible for the laws and regulations of your abode. We will not be able to give any other necessary aid in such situation.

Pricing and Payment Policy

Products placed on “lescheminsdor.ca” are all final. Should there be any error in the pricing, our customer service team will contact you. If, however, our customer service team does not have sufficient information about your contact information, then we will render the order cancelled and all payment refunded as stated previously in our Terms and conditions. Les Chemins D’Or online store accepts Visa, Mastercard and American Express; all which are filtered through a PayPal account which is highly secured. These details are encrypted and your bank or credit card company may require security checks to validate your information. “Lescheminsdor.ca” prices are shown in CDN (Canadian Dollars), however, “lescheminsdor.ca” accepts USD (United States Dollars) as well as CDN (Canadian Dollars). We are not responsible for any additional local taxes, fees or customs. “Lescheminsdor.ca”.

Third-Party Websites

Lescheminsdor.ca” contains links to third-party websites which are provided for customer convenience. Once you click on these links, you will be redirected to the third-party website, therefore, you consent to leaving “lescheminsdor.ca” by clicking these links. Les Chemins D’Or is not responsible for this content. Terms of use and all other policies may not be the same as those of “Lescheminsdor.ca”.

Return Policy

All items purchased on our online store may be returned within a 14 day period. Local online purchases may be returned at head office location (see “Our Store” tab for further information) within a 14 day period without any exception. Item must be returned with original online invoice in order to be accepted. All items must be in a new and unused condition. They must also include original tags and must be in their original gift boxes or packages. If item is unidentifiable, it may be sent back to sender. All charges incurred will be sender’s responsibility. Damaged items in transit due to insufficient packaging may not be eligible for return. We are not responsible for any lost or stolen items from sender. All items shipped within Canada or USA are eligible to be returned; items shipped internationally are final sale. All retuned items require their R.A (Return Authorization) number.